Nationwide Managed IT services rooted in Maine

TechBento’s highly diverse team of solution consultants is also widely distributed.  TechBento is headquartered inside the Merrill’s Wharf Building in Portland, Maine and our staff are in multiple locations across the US. We embrace co-working because it fits our decentralized approach to services and – let’s face it – reduces overhead.  It’s a smart approach for companies like ours that stay agile, want to be close to customers, and hire staff regardless of their physical location.  TechBento has clients in Maine, New Hampshire, Massachusetts, New York, Connecticut, New Jersey, Maryland, Virginia, South Carolina, Florida, Tennessee, Indiana, Utah, Texas, California, and the U.S. Virgin Islands.

Portland is where the roots are!  Not to mention, Portland is one of the best cities to live in.  Great food, the best beer, awesome art scene, growing tech industry, and the friendliest people.  Maybe it’s the cold weather, but Maine inspires empathy, collaboration, and oozes integrity.  It is also a place where you can still do business on a handshake, and we like that.  We support this great state because it’s the way life should be and it is part of our ethos.

We could, but that would mean lots of bills and equal pressure to bill more hours.  Besides, we typically have only a few individuals in a major metro-area, so an office is impractical.  Instead, we invest in co-working so our team can have comfortable workspaces, creative inspiration, and lots of amenities.  

Maybe!  We hire talent regardless of where you might be.  If you think you have the personality, skills, and experience to join our team we would love to talk to you.  We are interested in experienced system engineers and architects with strong business acumen and at least one strategic role in their work history.  

Why choose TechBento?

Security-First

TechBento adapts a security-first approach and our tooling reflects that.  We conduct routine site assessments to capture compliance problems for both regulatory issues and those organizations choose to implement themselves.  Many of our clients require SEC, FINRA, broker dealer, FISMA, PCIDSS, and HIPAA compliance, so guaranteeing basic safeguards is a logical first step.  Each customer receives routine site security reports that inform and help determine remediations steps.

Architecture & Infrastructure

We design and build environments for on-premise, cloud, and hybrid.  TechBento’s system engineers manage your servers, network gear, firewalls, switches, wireless-access points, and all mission critical hardware. We know how to integrate cloud solutions with business systems, and most importantly we do this by combining our experience with your needs.

Remote Management

TechBento uses industry leading automation technologies to fully manage and administer macOS and Windows end-user devices.  Our mix of solutions include Ansible powered automation, Mobile Device Management, and extensive integration to security subsystems.  TechBento can guarantee your business compliance with SEC, FINRA, FISMA, and HIPAA while giving end-users an experience that is flexible and enjoyable.

Fiduciary Responsiibility

Customers choose TechBento because we are committed to operational excellence and fanatical about doing the right thing for our clients.  To do so we re-invest profits into our business, continuously improve our processes and services, do not resell services or software or hardware, and leverage industry relationships and praetorships to benefit our customers.

Business Intelligence and Value

We solve business problems. The reason we have 98% customer attrition rate without long-term contracts or hostile service takeovers is because we deliver value. We exist because customers choose to engage and re-engage us on projects big and small.  Whether we provide an entire suite of services or simply become the pitch-hitter for your in-house IT, we are there for you.

Automation and Software

TechBento’s senior teams are all software industry veterans and we run our business like a modern software company.  We take advantage of Amazon Web Services to power our business and yours, we develop scripts and packages for our clients to eliminate grunt work, and we have a sophisticated reporting engine to track our performance.