We are committed to a manageable customer base and remaining a bespoke IT management and security services company. While we encourage our customers to remain self-sufficient and use IT for issues beyond break/fix support, we recognize the need to support an ever-more complex world of devices and users. You can now add 24/7 help-desk and support to your existing service level agreement.
Our help-desk will support your staff any-time of day for issues affecting their desktops or laptops. Offered for a per-user monthly rate, this add-on expands our services for end-user systems. The technicians are trained in desktop-level support and armed with our advanced remote management platform: TechBento Pulse.